How can we improve Jedox Software?

Investgate the cause of crash from crashdump, log file

Issue : Currently, can't investigate the cause of crash server from crashdump, log file.
In order to investigate the cause, we need the following information

1. Jedox log folder.
2. Crash dump files.
3. requests.txt file (Jedox Suite\olap\data).
4. As much information as possible regarding the actions that were taken on the server before the crash (jobs that were run, reports being opened, etc..).

Reason : It is very difficult that we know to 4. because any people use Jedox at the same time.

Solutions : We want to be able to know the cause of crash server from crashdump,log.

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Akitoshi Kitada shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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