Description:
Many Jedox solutions come preconfigured with logic and reports. However, users often need additional support to understand how to best use these elements, what questions each report answers, or how to achieve specific planning goals. Currently, this support is typically provided through static documentation or external training.
Proposed Solution:
Integrate an intelligent chat assistant directly into the solution interface. This assistant has full context of the solution—including business logic, report purposes, and planning workflows—and can answer user questions in real time. Users can ask how certain tasks can be achieved, what a specific report is for, or request general guidance. The assistant pulls its knowledge from attached documentation (e.g. PDFs, manuals) and can be enriched with user-contributed insights, such as custom guidelines for specific planning processes.
Key Benefits:
Provides on-demand support and reduces dependency on external documentation or training
Increases user confidence and adoption by delivering answers in context
Offers a scalable way to deliver solution-specific guidance across different user groups
Allows customization and enrichment of knowledge base through user input
Boosts efficiency by helping users understand and apply reports and logic faster
